TSMO Strategic Plan
The Maryland Department of Transportation State Highway Administration (SHA) 2018 TSMO Strategic Plan represents a complete refresh of the 2016 plan and was needed because the
TSMO environment has shifted significantly in just two short years. This plan builds on recent successes to foster an agency-wide culture of efficient management and operations of our systems.
Our Vision
A customer-driven leader working to
provide safe, efficient, and innovative
transportation solutions that meet or
exceed customer expectations.
Our Purpose
Implement a sustainable, organization-wide
TSMO Program at SHA that
fully maximizes the ability of Maryland’s
transportation system to consistently move
people and goods.
SHA's TSMO Goals and Objectives