TSMO Strategic Plan
MDOT SHA’s 2018 TSMO Strategic Plan represents a complete refresh of the 2016 Plan and was needed because the
TSMO environment has shifted significantly in just two short years. This Plan aims to build on recent successes and
momentum to foster an agencywide culture of efficient management and operations of our systems.
Our Vision
A customer-driven leader working to
provide safe, efficient, and innovative
transportation solutions that meet or
exceed customer expectations.
Our Purpose
Implement a sustainable, organizationwide
TSMO Program at MDOT SHA that
fully maximizes the ability of Maryland’s
transportation system to consistently move
people and goods.
MDOT SHA's TSMO Goals and Objectives