(June 30, 2009) - In this modern era of technology,  how organizations communicate with their customers is constantly changing. In an effort to be in sync with those innovations, the Maryland Department of Transportation’s State Highway Administration (SHA) unveils its revamped web site to provide better access to projects, programs and traffic information.

 

Located at www.marylandroads.com, the site has a bright new look, with more tools to help keep the public informed and connected to traffic information, innovations in highway safety, environmental initiatives, and construction projects.

“Keeping our customers informed is key to our mission and this updated site will help to accomplish our goal,” said SHA Administrator Neil J. Pedersen. “SHA is committed to opening a dialogue with customers – sharing information to enhance service, mobility and safety on Maryland’s highways.”

The new site includes additions such as RSS feeds to news releases, and bookmarks with links to Myspace, Facebook and Twitter.  It continues direct links to the Coordinated Highways Action Response Team (CHART) – SHA’s traffic control and monitoring center, and project updates. You can order maps,  learn how to drive a roundabout, view videos on topics such as work zone safety, and give feedback on the site’s usefulness to you.

Changes start on the home page with the design and layout, which now feature prominent tabs across the top guiding you to specific categories: Business Center, Projects and Studies, Commuter and Travel, Safety Programs, and the Environment and Community.  Simply move your cursor across the topics to get an index of what’s included.

Just below the tabs are the “news of the day” including hot topics and breaking news stories. Coming soon is SHA-TV – a video chronicle of the month’s top stories.

Although the site is officially launched, it is a work in progress, so expect more changes in the weeks ahead. You may provide comment on the new site to communications@sha.state.md.us

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