The Maryland Department of Transportation State Highway Administration (SHA) is committed to a policy of full accessibility and does not discriminate in the provision of any of its business activities. The Administration is committed to upholding the intent and spirit of the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act of 1973 to the fullest extent possible. This commitment extends to all programs, services and activities of SHA, such that no qualified individual with a disability shall be discriminated against on the basis of his or her disability.

It is SHA’s responsibility and desire that no person in the State of Maryland be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity supported by SHA based on their disability, as provided by the Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973. It is also the responsibility of each and every SHA employee to work cooperatively to achieve the goals and objectives of this statement.

SHA is fully committed to the goal of achieving equal opportunity and non-discrimination for all persons in their interactions with SHA.

Send questions, concerns, complaints or requests for additional information about the ADA to SHA's designated ADA Title II Compliance Coordinator.

Name: Adrianne Munroe​
Title: ADA Title II Compliance Coordinator
Office Address: 211 E. Madison Street, Mail Stop M-LL3, Baltimore MD  21202
Phone Number: 410-545-8477
Toll-free: 1-866-910-8866
TTY: 1-800-735-2258 (Maryland Relay)
E-mail Address: [email protected]
Days/Hours Available: Monday through Friday, 8:00 a.m. to 4:00 p.m.

Individuals who need auxiliary aids for effective communications in  SHA programs and services are invited to make their needs and preferences known to the ADA Title II Compliance Coordinator.