GREETINGS FROM THE MARYLAND STATE HIGHWAY ADMINISTRATIONAt the Maryland State Highway Administration (SHA), we believe that building a successful organization is no different than building roads or bridges.
CUSTOMER SERVICE BILL OF RIGHTSSHA’s Customer Service Bill of Rights.
OUR CUSTOMER SERVICE PROMISEThe State of Maryland pledges to provide constituents, businesses, customers, and stakeholders with services in the following manner:
For more information on the State of Maryland's customer service program, or to submit a suggestion, please visit Maryland.gov/CustomerService
DIVERSITY AND EQUAL OPPORTUNITY EMPLOYMENT AT SHAThe Office of Equal Opportunity (OEO) is a full service office that has responsibility for planning, developing, implementing, monitoring and evaluating all Equal Opportunity Programs.
LOCATION MAPS OF SHA OPERATED FACILITIESSHA Facilities Atlas.
MISSION, VISION AND VALUE STATEMENTBuild a world class highway system.
ORGANIZATION CHART AND OFFICE DESCRIPTIONSFind the office or district of your choice to learn more.
OUR COMMITMENT TO DIVERSITYSHA's Values reflects our commitment to be an organization that cares about its people, its customers, and its environment.
SHA ANNUAL REPORTA complete review of SHA’s accomplishments for fiscal year 2015.
SHA's CURRENT GOVERNOR’S OFFICE OF PERFORMANCE IMPROVEMENT REPORTSHA's Current Governor’s Office of Performance Improvement Report.
707 North Calvert Street
Baltimore, Maryland 21202-3601
Main Business Line – 410-545-0300
Safety Campaigns – 1-800-323-6742
Frequently Asked Questions
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